Terms and conditions

We offer a friendly service where you can buy goods securely on-line using Paypal, either through your Paypal account or by credit/debit card. We do not see your credit card details. Alternatively you can pay by cheque through the post or collect if you are in the area.

We are a small outfit in which I personally make all the products; consequently “all colours/sizes”are not necessarily available off the shelf. We endeavour to deliver orders less than £100 within 2/4 working days, larger orders take a bit longer and we will be happy to advise delivery times if you enquire by e-mail or telephone. Occasionally we need to take holidays and when this occurs it will be detailed in box below and on Home page.

Rates for delivery to UK mainland addresses are:

  • Orders less than £20 add £4.50
  • Orders £20-£200 add £8.50
  • Orders more than £200 no charge

If you order via Paypal these charges will be applied automatically to your bill.

Goods are normally sent by carrier, we will advise delivery date and someone will need to be at the delivery address to receive and sign for goods.

Any defective or broken items will be replaced free of charge. You also have the right to return goods which do not meet your expectations, in this unlikely event you must do so within 7 days and pay the carriage costs.

We aim to deal honestly and fairly with all our customers.

Yours Mike Legg

Please Note orders placed after the 10th Dec. 2009 will not be dispatched until after the 5th Jan. 2010

 

 

 
Holdfast : 8 Meadow View | Clitheroe | Lancashire | BB7 2NT | 01200 425 132 | Email here